Useful Information - Placing an Order

Thank you for your interest in booking your event with Design Me A Cupcake!

Below is the booking process that will ensure your date is secure:

1.) Quote:

After your initial email inquiry, you will receive a reply which includes the quote and amount of deposit that is required to secure your date and book your order total.

As some dates are more popular than others, it is highly recommended to book your date once your quote is received. 

Please send the deposit via e-transfer to  designmeacupcake@rogers.com. 

Due to the large volume of inquiries received, events will not be booked, date will not be secured without a deposit.

Your deposit not only secures your date and aids me in keeping track of booked orders, but also allows me to begin work on your order i.e. fondant decorations.

When sending your  e-transfer, please ensure to include your name and event date in the message area of the e transfer.

Password for e transfer is not required.

Receipt will be confirmed within 24 hours.

2.)  Order Details:

Once the deposit is sent, and if you have not already done so in your initial email, please confirm the following information in a follow up "order details"  email.

1. Name:
2. Event Date:
3. Cake flavour* (s) : 
4. Filling flavour* (s):
5. Scripting for the cake banner:
6. Special Requests/Instructions: (Include a picture of your design if not already done so.) 

This email will be used to complete your order form.

I will contact you within 48 hours to confirm the order is doable with no unforeseen design issues. 

3).  Pick up time: 

Currently I am offering pick up times that are convenient for the client's schedule.

As everyone's time is precious, I ask that you be respectful of your agreed upon pick up time.   

If you anticipate being late (more than 10 - 15 minutes), please contact me via email or phone @ 519-624-0880.

I do understand some circumstances are beyond anyone's control - i.e. traffic.  

However, if after 30 minutes, there is notification, a late fee will be imposed.

Receipts available upon request.